Privacy Policy

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Privacy Policy
Last Updated On: 27-Jan-2025
Effective Date: 18-Jul-2023

Introduction

This Privacy Policy describes the policies of Filmswork Studios, Mailing Address: 169/2, M8, Non Sung, Mueang Udon Thani District, Udon Thani 41330, Thailand, with an additional operational focus in the United Kingdom, on the collection, use, and disclosure of your personal data when you use our website (https://filmswork.net) (“Service”). By accessing or using the Service, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use or access the Service.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will become effective 180 days after it is published. Continued use of the Service after this period will constitute your acknowledgment of the updated policy. We recommend periodically reviewing this page to stay informed.

What Personal Data We Collect

We may collect and process the following types of personal data:

  • Identity Information: Name, date of birth, gender
  • Contact Information: Home address, email address, phone number
  • Technical Information: IP address, browser type, operating system, and other technical data collected during website interaction
  • Usage Data: Information on how you use our website, including pages viewed and time spent on the Service
  • Communication Data: Messages or feedback you submit through forms or emails
Purpose and Legal Basis for Processing Personal Data

We process your personal data for the following purposes, based on the legal grounds specified:

  1. Performance of a Contract: To provide services and fulfill contractual obligations.
  2. Legitimate Interest: To improve user experience, secure the Service, and optimize marketing efforts.
  3. Legal Obligation: To comply with legal and regulatory requirements.
  4. Consent: Where necessary, we rely on your explicit consent for specific uses of your data, such as marketing.
How We Use Your Personal Data

Your personal data is used for the following purposes:

  • To enforce our terms and conditions
  • To provide customer support and respond to inquiries
  • To improve our website and services through analytics
  • To ensure the security of the Service
  • To deliver marketing communications, where consent has been given

We will only use your personal data for the purposes for which it was collected unless we reasonably consider that it is required for another compatible purpose or if required by law.

Sharing Your Data

We will only share your personal data with:

  • Service Providers: Third-party vendors who assist with analytics, data processing, and hosting. These providers are bound by strict data protection agreements.
  • Legal Authorities: Where disclosure is required to comply with applicable law, court orders, or regulatory obligations.
  • Mergers or Acquisitions: If Filmswork is acquired, your personal data may be transferred to the new owners.

Your personal data may be transferred outside the UK or the EU, including to Thailand, where Filmswork has operational focus. In such cases, we ensure that adequate safeguards are in place, such as standard contractual clauses or binding corporate rules.

Retention Period

We retain your personal data only as long as necessary for the purposes it was collected. This includes meeting legal, accounting, or reporting requirements. The specific retention periods are:

  • Contact Information: Retained for the duration of your engagement with Filmswork and up to five years thereafter unless otherwise required by law.
  • Technical Data: Retained for a maximum of 12 months.
Your Rights

Under applicable data protection laws, including the UK GDPR and Thailand’s Personal Data Protection Act (PDPA), you have the following rights:

  1. Access: Request a copy of your personal data.
  2. Rectification: Request corrections to inaccurate or incomplete data.
  3. Erasure: Request deletion of your personal data where it is no longer necessary for processing.
  4. Restriction: Request limited processing of your personal data.
  5. Objection: Object to data processing based on legitimate interests or direct marketing.
  6. Portability: Request the transfer of your personal data to another service provider.
  7. Withdrawal of Consent: Withdraw consent at any time for data processing activities based on consent.
  8. Complaint: Lodge a complaint with the Information Commissioner’s Office (ICO) in the UK or the relevant authority in Thailand.

To exercise any of these rights, please contact us at info@filmswork.net.

Automated Decision-Making and Profiling

Filmswork does not use automated decision-making or profiling to process your data.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience. For more details, please refer to our Cookie Policy

Security Measures

We use appropriate technical and organizational security measures to protect your personal data from unauthorized access, misuse, loss, or alteration. Despite our best efforts, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Contact Information

If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us at:

  • Email: info@filmswork.net
  • Mailing Address:  169/2, M8, Non Sung, Mueang Udon Thani District, Udon Thani 41330, Thailand

For specific concerns, you can contact our Data Protection Officer (DPO) at the same email address.

This Privacy Policy complies with the UK GDPR and Thailand’s PDPA, ensuring the protection of your personal data wherever you access our services.